FAQ

Q1.How to find a Packing machine suitable for my product?

A: Tell us about your product details and packing requirements.

1. What kind of product you would like to pack?

2.The bag/sachet/pouch size of you need for the product packing ( the length, width)

3.The weigh of each pack you need.

4.You requirement for the machines and the bag style.

Q2.ls engineer available to serve oversea?

A: Yes, We would like to supply free technical training and installation for pyramid tea bag packing machine.

Customer just needs to pay for all the cost of air tickets and local accommodation

Q3.How can we make sure about the machine quality after placing the order?

A: Before delivery, we will send you the pictures and videos for you to check the machine quality. Besides ,we would like supply 2 years wrranty of our pyramid tea bag packing ma-chine,A life-ling time of technical support to the machine.

Q4.We are afraid you won't send us the machine after we send you the money?

A: We have our business license and certificate. And it is available for US to use alibaba trade assurance service,guarantee your money, and guarantee your machine's on-time delivery and machine quality.

Q5.Can you explain me the whole transaction process ?

A: 1.Sign the Contact.

2.Arrange 50% deposit to our factory.

3.Factory arrange production.

4.Testing & detecting the machine before shipping

Q6.Will you provides the delivery service?

A: Yes. Please inform us of your final destination, we will check with our shipping agent to quote the shipping cost for your reference before delivery